Excellence in Partnership and Management – CWAG / NFA Report – Updated Oct /Nov 2022

This joint CWAG / NFA report which discusses good practice in the management of the landlord / tenant relationship has been updated to take account of developments in housing policy and regulation. A policy briefing has also been added along with a briefing and toolkit for residents.

Excellence in Partnership and Management – CWAG / NFA Report – October 2021

This joint CWAG / NFA report is based on a year long examination of council-ALMO structures and relationships. It reviews the range of models of management, partnership and assurance that have evolved between parent councils and ALMOs and aims to inform conversations between local authorities and their ALMOs on the key areas of performance, assurance and compliance.

The report also includes a governance and assurance toolkit which aims to help councils track their compliance with key landlord responsibilities and regulatory requirements. It includes a 34-point checklist which address key issues including good governance, tenant engagement and the tenant voice.