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LGA Webinar – Handling Complaints and Improving Tenant Experience

The LGA is hosting a webinar focussing on complaints handling in social housing. The webinar is being held over Zoom and is free to LGA members. The programme includes the following: Richard Blakeway, Housing Ombudsman will discuss complaints with a particular focus on damp and mould. DLUHC will share information on their updated social housing complaints campaign. The Chartered Institute of Housing will speak about their Better Housing Review. To find out more information and to book follow the link: Local Government Association

CWAG Finance and Business Planning Meeting

Steve Partridge - Savills Director of Housing Consultancy will lead this event which will focus on current finance and business planning issues including recently announce rent cap, inflationary pressures and other pressures on the HRA. The meeting will be of particular interest to finance officers, and anyone involved in HRA strategy and business planning. The event is open to CWAG members - to book a place, please contact the Policy Officer.

LGA Building Safety Webinar

This is the second of a series of LGA building safety webinars providing updates on councils’ responsibilities as landlords/ALMO overseers in respect of the new Building Safety regime, the Fire Safety Act and new fire safety regulations arriving in January. The programme includes an update from the HSE on the new Building Safety Regulator, safety cases and resident engagement in the new In-occupation safety regime (for existing blocks). There will also be a Home Office update on the Fire Safety Act and associated new regulations that come into force in January. The LGA will update on PEEPs which was omitted form Read More....

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