The AGM programme will focus on the implementation of Tenant Satisfaction Measures. We have two confirmed speakers: Kate Dodsworth – Director of Consumer Regulation at the Regulator of Social Housing will discuss the outcome of the TSM consultation, practical issues, and next steps. Jonathan Cox - Deputy Director of Data and Business Intelligence at Housemark will discuss some of the more complex implementation issues facing landlords including how to prepare for the introduction of TSMs next year. The formal business of the AGM involves reviewing the operating arrangements, work-plan, and financial affairs of the Group as well electing representatives to the Read More....