The LGA is hosting a webinar focussing on complaints handling in social housing. The webinar is being held over Zoom and is free to LGA members. The programme includes the following:
- Richard Blakeway, Housing Ombudsman will discuss complaints with a particular focus on damp and mould.
- DLUHC will share information on their updated social housing complaints campaign.
- The Chartered Institute of Housing will speak about their Better Housing Review.
To find out more information and to book follow the link: Local Government Association