Tenant engagement is a key element in the new regulatory arrangements and as part of our preparations we have teamed up with Tpas to organise a workshop to consider key issues for CWAG members.
In this session Caritas Charles and Clare Powell, from the Tpas Policy and Insights team, will take us though the Consumer Regulation proposals tenant voice with a particular focus on the implications and issues for councils with ALMOs.
As the leading tenant engagement organisation Tpas have been heavily involved over the last few years on the development of these standards and also have their own accreditation that is a robust assessment of an organisations engagement culture, policies and outcomes.
Caritas and Clare will give a presentation with an overview of the Social Housing (Regulation) Act with a lens of what CWAG members should be focused on and prepared for. We will then open up to a Q&A.
A highly informative and practical session.
If you or other colleagues would like to attend, please email me to book places. The workshop is free for CWAG members and will be hosted by Tpas over Zoom.